Terms of Service

By creating an account on UpBidAI or using any part of the platform — including the web application and Chrome Extension — you agree to these Terms of Service. If you do not agree, do not use the platform.

References to "we", "us", or "our" refer to UpBidAI and its operators.

UpBidAI is an AI-powered platform that helps freelancers and agencies win more work on Upwork. Core features:

• AI proposal generation grounded in your portfolio data (RAG-powered)
• Win Chance scoring before spending Upwork Connects
• A Chrome Extension that integrates with Upwork's interface
• Portfolio and profile management tools
• Analytics and proposal history tracking

UpBidAI operates independently and is not affiliated with, endorsed by, or partnered with Upwork Global Inc.

You must be at least 18 years old to use UpBidAI. By using the platform, you confirm you have the legal capacity to enter into this agreement in your jurisdiction.

You are responsible for: providing accurate information; keeping credentials secure; all activity on your account; notifying us of any unauthorized access. We may suspend accounts that provide false information or violate these terms.

Billing is processed by Paddle, our authorized payment provider acting as Merchant of Record.

• Free plan: Core features with monthly token quota limits and 5-portfolio cap. No credit card required.
• Pro plan: $10/month. Higher token quota, unlimited portfolios, and advanced features.
• Token top-ups: Pro users may purchase additional credit packs. Balance carries over month to month and does not expire while your account is active.
• Billing cycles: Renewals are monthly from your signup date, not the 1st of the calendar month.

All prices are in USD. Applicable taxes may be added by Paddle based on your location.

UpBidAI uses an internal credit system to meter AI usage. Monthly quota resets each billing cycle. Purchased credits do not reset. Tokens have no cash value and cannot be transferred, sold, or redeemed.

You agree not to: use UpBidAI to generate spam or fraudulent proposals; reverse-engineer the platform's AI systems; circumvent token quotas or access controls; share account credentials; violate Upwork's Terms of Service in connection with your use of UpBidAI; upload content that infringes intellectual property rights.

By installing the extension you authorize it to read Upwork page content to power its features. The extension does not store your Upwork login credentials. We are not liable if Upwork's interface changes affect extension functionality.

You retain ownership of your portfolio content and proposals. You grant UpBidAI a limited license to process and store your content solely to provide the service. The UpBidAI platform, codebase, and brand assets are owned by UpBidAI and its operators.

UpBidAI is provided "as is." We do not warrant uninterrupted operation, accurate Win Chance predictions, proposal success, or extension stability across Upwork interface changes.

To the maximum extent permitted by applicable law, UpBidAI is not liable for indirect, incidental, or consequential damages including lost Connects, lost contracts, or lost revenue. Our total liability for any claim shall not exceed amounts paid to UpBidAI in the preceding 12 months.

You may cancel at any time from account settings. On termination, your data is retained for 30 days then permanently deleted.

We may update these terms and will notify you of material changes via email or platform notice. Continued use after changes constitutes acceptance.

Any disputes arising from these terms will first be addressed through good-faith negotiation. UpBidAI reserves the right to seek resolution in any court of competent jurisdiction.